Terms and Conditions for Company Subscription to Super Shield Training Course and simulated testing program

1. Parties This Agreement ("Agreement") is entered into by and between:
• The Company, as detailed on the registration page
• FREEPAID (PTY) LTD hereinafter referred to as the "Service Provider," with its registered office at 104 Building 5, Tygervalley Chambers, 27 Willie Van Schoor Drive, Bellville
• Collectively, the Company and the Service Provider shall be referred to as the "Parties."
2. Purpose: The purpose of this Agreement is to set forth the terms and conditions under which the Company will subscribe to the Service Provider's online training course (the "Course") and the ongoing future simulated phishing attempts, retesting services and reporting systems which will reflect the performance, behaviour and risk profile of staff members of the Company.
3. Data Collection and Usage: The Company shall provide the following details of all staff members via a CSV file: name and surname, email address, mobile number, the name of their bank and whether or not they are in a management position at the Company. The Service Provider shall use this information solely for the purpose of facilitating the Course and the simulated phishing attempts and shall not share or disclose this data to any third party. The Service Provider undertakes to be compliant with the Protection of Personal Information Act (POPIA) and to take all necessary measures to safeguard the data provided by the Company.
4. Subscription Fee: The Company shall pay the Service Provider a monthly subscription fee of R49.00 (incl VAT) per staff member for ongoing access to the services. Invoices are generated on the last day of the month in advance for the next month and are payable upon presentation or within 7 days of receipt.
5. Course Access and Delivery: The Service Provider shall provide the staff members of the Company with access to the Course, including but not limited to the online training modules, assessments, reports, benchmarks, and continuous retesting of staff members (where applicable) to ensure best levels of compliance as the ‘Human Shield’.
6. Testing and Results: The Service Provider shall provide the course material then administer the initial online test and thereafter will perform additional simulated phishing attempts to staff members as part of the vigilance program. The results of these tests will be made available to the Company via a password protected dashboard for monitoring and tracking purposes. The Company performance and individual performance will be benchmarked against the National average.
7. Continuous Retesting: The Service Provider shall conduct (and is hereby authorised) ongoing retesting of all staff members through simulated phishing attempts and other relevant assessments to ensure the highest levels of vigilance against real life phishing attempts.
8. Data Security and Confidentiality: Both Parties shall take all reasonable measures to maintain the security and confidentiality of any data shared during the Course. The Service Provider shall not disclose any confidential information or data provided by the Company to third parties unless compelled to do so by Law.
9. Termination: Either Party may terminate this Agreement with written instruction to the other Party by giving of one calendar months’ notice. In the event of termination, the Company shall not be entitled to a refund of any subscription fees already paid and any fees payable at the time of termination remain due. Termination of single users may be done via the company dashboard at any time.
10. Governing Law: This Agreement shall be governed by and construed in accordance with the laws of South Africa without regard to its conflict of law principles.
11. Entire Agreement: This Agreement constitutes the entire agreement between the Parties and supersedes all prior or contemporaneous understandings, agreements, representations, and warranties.
12. Amendments: This Agreement may be amended online at any time.
13. Severability If any provision of this Agreement is held to be invalid or unenforceable for any reason, the remaining provisions shall continue to be valid and enforceable. If a court finds that any provision of this Agreement is invalid or unenforceable but that by limiting such provision it would become valid and enforceable, then such provision shall be deemed to be written, construed, and enforced as so limited.

By subscribing to the Course, the Company acknowledges that it has read, understood, and agrees to be bound by the terms and conditions set forth in this Agreement.

Where the signatory of this agreement also participates as a staff member, these terms and conditions also apply.

SuperShield Cyber Security Training Course.

Terms and Conditions

1. Privacy and Data Protection

• SuperShield is committed to protecting your privacy and will not share your personal information or course-related results with any outside party.
• We collect and store information necessary for course registration, progress tracking and communications with your Company executive regarding your performance during the course and with regard to the results of the simulated phishing attempts. This information is securely managed in accordance with applicable data protection laws.

2. Course Participation

• SuperShield's cyber training course educates staff members on avoiding phishing fraud. The course includes an initial survey, lessons, multiple-choice tests, and regular and ongoing simulated phishing attacks.
• After completing the course, participants will occasionally be subjected to (safe) simulated phishing attacks to assess their ability to recognize, ignore and report such phishing attempts.
• If a participant clicks on a 'suspicious' link during a simulated attack, they will be required to review the course material and then write and pass another online test within 48 hours.

3. Responsibility

• Participants are responsible for ensuring they complete the course requirements, including tests and simulated phishing exercises.
• SuperShield is not liable for any consequences resulting from a participant's failure to meet course requirements or for any actual breaches of security from real-world phishing attempts occurring after course completion.

4. Confidentiality and Course Material Usage

• All course content and materials are confidential and proprietary to SuperShield. Participants agree not to reproduce, distribute, download, electronically save, photocopy or share actual course materials without explicit written consent from SuperShield.
• Permission is hereby given for participants to share the knowledge gained during the course with friends and family, provided that this sharing does not involve sharing or distributing the actual course materials.

7. Changes to Terms and Conditions

• SuperShield may update these terms and conditions at its discretion. Any changes will be communicated to participants online, before login.

8. Contact Information 

• For inquiries, concerns, or requests related to these terms and conditions, please contact SuperShield at sales@supershield.co.za

By enrolling in the SuperShield Cyber Training Course, you acknowledge that you have read, understood, and agree to these terms and conditions.